Information on the processing of personal data

1. Identification of the data controller

This policy regulates the processing of personal data collected through this website. The data controller is NyM Cleaning Services, with the purpose of managing the relationships arising from requests received via electronic means, contact forms, phone calls or any other channel enabled on the website.

2. Personal data we may process

We may process, as applicable, identifying and contact data such as name, surname, email address, phone number, as well as any other information you voluntarily provide when contacting us or requesting information about our services.

3. Purposes of processing

Your data will be processed for the following purposes:

• Attend to queries, requests for information and budget proposals.
• Manage the commercial or pre-contractual relationship, where appropriate.
• Fulfil legal, tax, administrative and contractual obligations.
• Ensure the security of the website and prevent misuse or fraudulent use.
• Improve the content, services and browsing experience.

4. Legitimacy

The legal basis for processing your data may be, as applicable, your explicit consent, the execution of a contract or the application of pre-contractual measures, compliance with legal obligations, or the legitimate interest of the data controller for the improvement and security of the website.

5. Data retention

Data will be retained for the strictly necessary time to fulfil the purpose for which it was collected and, subsequently, for the legally required periods for addressing potential liabilities.

6. Communication of data to third parties

In general, we do not transfer your personal data to third parties, except for legal obligations, requests from competent authorities or when necessary for the proper provision of the service, in which case appropriate measures will be taken to ensure the confidentiality and security of the information.

7. Rights of data subjects

You can exercise your rights of access, rectification, deletion, objection, limitation of processing and portability at any time, as well as withdraw the consent given, without affecting the lawfulness of the processing based on the consent prior to its withdrawal.

You also have the right to lodge a complaint with the competent supervisory authority if you believe that the processing of your data does not comply with the applicable regulations.

8. Security measures

NyM Cleaning Services adopts the necessary technical and organisational measures to ensure a level of security appropriate to the risk, preserving the confidentiality, integrity, and availability of the personal data processed.

9. Cookies and similar technologies

This site may use its own or third-party cookies for technical, analytical, or navigation improvement purposes. You can obtain detailed information in our cookie policy, if available, or configure your browser to restrict or delete such cookies.

10. Third-party content

Some pages may include embedded content, such as maps, videos, or images. Such content behaves as if the user were visiting the source website directly, and additional information may be collected according to their own privacy policies.

11. GDPR contact block

12. Updates to this policy

This policy may be updated when necessary to reflect regulatory, technical, or operational changes to the site. The current version will always be the one published on this page.